App Data Deletion Policy

Last Updated: August 2026

At Zilva Studio, we respect your right to control your personal information. If you use any of our mobile applications or web tools and wish to have your personal data removed from our systems, we make the process simple and straightforward.

1. What Data We Hold

Depending on the app or service you use, we may store basic account information such as:

  • Your name and email address.
  • Basic profile or usage settings associated with your account.
  • Messages or inquiries sent directly to our support team.

Note: We do not store sensitive payment details or private personal media on our servers.

2. How to Request Data Deletion

You can request the permanent deletion of your data at any time by following these simple steps:

  1. Send an email to our official contact address: hello@zilvastudio.com
  2. Use the Subject Line: “Data Deletion Request”
  3. In the email body, please include:
    The name of the specific Zilva Studio app or tool you used.
    The email address or username linked to your app usage or account.
    A brief statement requesting the deletion of your account and data.

3. What Happens Next?

  • Verification: Once we receive your email, we will verify your request within 24 to 48 hours to ensure account ownership.
  • Deletion Process: Upon verification, we will permanently delete all your personal data, user records, and associated account information from our database.
  • Confirmation: We will send you a final confirmation email once your data has been completely erased.

4. Data Retention Exceptions

In rare cases, we may retain certain non-identifiable technical data (like anonymous log files) or data required to comply with financial, legal, or security obligations. All identifiable personal data will be completely removed.

5. Need Help?

If you have any questions or need assistance with the data deletion process, please reach out to us: hello@zilvastudio.com

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